Premium Audit Services provides nationwide coverage for telephone audits. Our highly trained staff can fulfill your request for information via telephone. Upon completion by the phone auditor, your audits are subject to a quality review process. Each audit is assigned to one of our expert review specialists to ensure our quality standards are met. Partnering with our customers allows each customer to identify the specific requirements for their phone audits.
Each carrier decides the premium level or complexity of the audits they would like to assign as telephone audits.
Verified telephone audits would include copies of the payroll tax reports as well as any adjusting payroll entries.
We have the capability to receive and transmit audit requests from most systems.
As a partner, our trained staff can alert the appropriate party if there is a reason to escalate the account to either a verified or physical audit. These are the discussion topics and parameters that we address with the client during the onboarding process .